FREE SHIPPING POLICY
1, What’s the shipping cost of my order?
All orders in LEMANDIK® store are free shipping, you don’t need to pay extra shipping fee for your orders.
2, Could you ship my order faster?
Yes, we can. If you need your parcel to be arrived faster or at the appointed day, please make a note when you place your orders, or send message to tell us, we will send you with faster shipping method.
You will receive tracking information of your parcel by email between 5-7 business days of ordering.
If you have any questions or you change your mind please contact us feel free, our email is firstname.lastname@example.org our Instagram @lemandik
3, Where can I find my tracking number?
All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.
4, When will you ship out my order?
Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are: 1-3 Business Days Depending On Product Design and Item.
5, What should I do when my order status says "delivered", but i have not received it?
Please contact us at email@example.com, when we receive your Email about this issue, we will check all the details with our shipping company. If finally you haven't received your parcel, we will resend you one more time for free or refund.
6, What should I do when there is something wrong with my order?
Please email us or message us for the quickest reply, contact us at firstname.lastname@example.org then we will check the shipping details and come back to you soon. Just don't worry.
7, How long does it take for a return /exchange to be completed?
If you need to exchange the size or color before shipping, we will do immediately for all the steps you, you do not need to do anything else. When we have exchanged for you, we will send photos to you by Email.
If you need a return or exchange after shipping or after delivered, pls send Email to us and we will process your issue soon. We typically process returns or exchanges within 48 hours upon receiving your package.
8, Shipping & Coronavirus Effect Update
In light of the ongoing coronavirus (COVID-19) pandemic, our hearts and prayers go out to all of those who have been affected.
Due to the impact of the COVID-19, some areas into a "lockdown", if you live in these areas, our shipping times are slower than usual ship times. Recently the order processing time is 3-5 days.
Your order will ship out as soon as possible. Our order processing times usually are: 3-5 business days depending on product design and Item.
Most of our items are made upon order to ensure the best quality for our customers!
Shipping time is faster than before now.
9, Why isn't this product available to ship to my country?
Due to our licensing agreements, some of our licensed products are limited to select countries.
Pls contact us at inbox or Email to us and we will confirm whether we can ship to your country or not.
10, Do you ship internationally?
We currently ship to over 50 countries!
11, How long will my order take to arrive?
Shipping times vary depending on your country of residence and the shipping method you select.
Usually needs 5-10 days for shipping process.
12, Will i need to pay duties and taxes?
Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.
Anyother questions about shipping policy pls contact us at Email: email@example.com, we will contact you back soon.